When you create your Ethos profile, a wallet address is used to create your profile and that wallet is set as the "primary wallet" in Ethos.
If your primary wallet in Ethos is compromised, there are ways to
add a new, uncompromised address
remove the compromised address
retain your Ethos profile, reviews and vouches
via the smart contract
⚠️ However, we do NOT currently offer support for these steps to be taken in the Ethos user interface or via our support team
If your wallet is compromised, Ethos does not have the ability to help you recover your account YET
Here are some recommended paths you can take
Continued to use Ethos through the compromised account, but avoid any financial transactions. Wait for Ethos to offer self-serve compromised wallet support at a later date.
Disconnect your Twitter, secure a new invite on Ethos, and reconnect your Twitter to the new Ethos account.
We will update this once we have more details on self-serve support for compromised wallet addresses in Ethos directly.